Managed AI Assistant Updates

Client AI Assistant Update Request

Use this page to submit approved changes for your AI assistant (hours, services, service areas, FAQs, transfer numbers, and more). Requests are reviewed and implemented to keep your assistant accurate and stable.

Submit an Update Request

Complete the fields below. For urgent changes, select Urgent and include the exact effective time.

Business Name *

Location / Account Name (if applicable)

Contact Name *

Contact Email *

Effective Date

Effective Date & Time (for urgent / scheduled changes)

Update Type(s) *

Business Hours Change Holiday Hours / Temporary Closure Services Offered Service Areas Pricing / Quote Policy FAQ / Script Wording Transfer / Escalation Number Other

Urgency *

Approval Status *

Current Information (optional, but helpful)

New Information / Requested Change Details *

Additional Notes (optional)

I confirm this update request is accurate and approved for customer-facing use. I understand inaccurate information may cause the assistant to provide incorrect responses.

Email Instead Back to Home

Current mode: Manual intake (no backend connected yet). When submitted, this page will generate a summary and prompt email instructions. For direct email requests, send to dbelgrave@mydbglobal.com.

Recommended Request Format

Be specific (exact wording if possible)
Include effective date/time for schedule changes
List any temporary exceptions (holidays, closures)
Include old + new values for phone/transfer numbers

Common Updates

Holiday hours changes
New services added
Areas no longer served
Pricing policy changes
FAQ / script wording updates
Escalation contact changes

Response Timing

Standard requests are typically reviewed and implemented by the next business day. Urgent requests should include an exact effective time.

Managed updates keep the assistant stable

Support Contact

dbelgrave@mydbglobal.com